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Client page (Complaints and Reports)
It is possible through the portal (Client page): to submit a complaint or request to communicate with His Excellency the Minister. It is a portal whose direct goal is to integrate the work of the ministry and society.
It works to increase the effectiveness of electronic communication and raise the percentage of public participation in the partnership on the directions of the Ministry of Human Resources and Social Development. This portal also achieves communication with customers about the Ministry's various works and services.
The client must have an account registered with the Ministry (HRSD) or an account registered with the Ministry of Interior (MoI) (Absher).
Enter the particulars of the complaint correctly according to the user manual.
user interface
Modern design of user interfaces, which is consistent with the identity and logo of the Ministry, which provides an easy, clear and direct user journey
Help Center
A multi-technology help center, whether through instant communication or raising and following up requests
customization of services
Customize the interface and services in accordance with user behavior, to ensure a rich and effective experience
Access to services
Human resources and social development services at your fingertips
User-centered experience
Show the services related to the beneficiary
Follow up on your requests
View your order details and get notifications of the latest updates
Contact the ministry
Express your thoughts
Contact us so that we can help you with domestic violence reports and the call center
Check your data in one place
Digital identity verification in integration with the national unified sign-on
View your personal data and employment history
Get access to your digital cards, which are available for the first time for people with special needs, to benefit from traffic facilities, travel discounts and priority at health centers
inclusivity
Meeting the needs of all beneficiaries in line with different age groups and people with special needs
Through the service provision channel by pressing the Start Service button
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