FAQs

In accordance with Article (6) of the Implementing Regulations of the Saudi Labor Law, the employer may not withhold the passport, residence or medical insurance card of the non- Saudi workers.

Yes, the portal and its affiliated systems enable the beneficiary to access a list of his previous operations or transactions in the portal, and this has been clarified through the general guide to the platforms

Yes, the portal and its affiliated systems enable the user to modify their private data via the Internet, and this has been clarified through the general guide to the platforms

Yes, the portal and its affiliated systems enable the beneficiary to modify his data, and this has been clarified through the general guide to the platforms

Yes, the portal and its affiliated systems enable the beneficiary to customize the services and add the preferred services on the user’s page. This has been clarified through the general guide to the platforms

Access to services

Human resources and social development services at your fingertips

User-centered experience

Show the services related to the beneficiary

Follow up on your requests

View your order details and get notifications of the latest updates

Contact the ministry

Express your thoughts

Contact us so that we can help you with domestic violence reports and the call center

Check your data in one place

Digital identity verification in integration with the national unified sign-on

View your personal data and employment history

Get access to your digital cards, which are available for the first time for people with special needs, to benefit from traffic facilities, travel discounts and priority at health centers

inclusivity

Meeting the needs of all beneficiaries in line with different age groups and people with special needs

 

Yes, the portal and its affiliated systems provide feedback directed towards the required action in the user interface in the event of any error, and this has been clarified through the general guide for platforms

Yes, the portal and its affiliated systems enable the beneficiary to save a transaction for a specific service that was initiated through the portal and to access it later. This has been clarified through the general guide to the platforms

Yes, the portal and its affiliated systems enable the beneficiary to modify his data, and this has been clarified through the general guide to the platforms

Yes, the portal and its affiliated systems enable the beneficiary to access personal data, and this has been clarified through the general guide to the platforms

user interface

Modern design of user interfaces, which is consistent with the identity and logo of the Ministry, which provides an easy, clear and direct user journey

Help Center

A multi-technology help center, whether through instant communication or raising and following up requests

customization of services

Customize the interface and services in accordance with user behavior, to ensure a rich and effective experience

Through the service provision channel by pressing the Start Service button