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The Ministry of Human Resources and Social Development revealed its key efforts to preserve contractual rights between employers and domestic workers. These efforts, carried out in partnership with relevant entities, have contributed to the development and improvement of the support labor sector. The Ministry aims to reinforce the rights and obligations governing the contractual relationship between employers and workers, facilitate and document procedures electronically, and enhance governance and transparency within the sector.
The Ministry has empowered employers and domestic workers by launching a number of initiatives and regulations. It has set working hours at a maximum of 12 hours per day, including rest breaks, while guaranteeing workers a weekly day off and paid sick leave. The regulations also support improving the contractual relationship by providing greater flexibility for domestic workers, including the possibility of being transferred to another employer if the current employer fails to meet their obligations, in accordance with specific rules and conditions.
To enhance the reliability of the recruitment market and ensure transactions take place through the Musaned Platform, the Ministry continues to carry out inspection campaigns targeting unlicensed recruitment offices and illegal intermediaries. Violations are monitored through field inspection teams and electronic tracking systems, in addition to addressing reports received from individuals and establishments.
The Ministry emphasized that these campaigns are part of its regulatory approach aimed at strengthening governance in the recruitment sector, regulating its practices, and protecting all parties to the contractual relationship. This ensures that services are conducted through approved official channels and helps limit any illegal practices that could disrupt market stability or affect the rights of beneficiaries.
To preserve the rights of both employers and domestic workers and to ensure the implementation of contracts concluded between the two parties, the contract and monthly salary documentation service, along with the insurance policy provided through the Musaned Platform, helps compensate either the employer or the domestic worker in cases where the employer is unable to pay wages due to specific and legitimate reasons, such as disability or similar circumstances. It also provides several benefits to employers, including compensation for recruitment expenses in case of absence, refusal to work, death, inability to work, or having chronic diseases that prevent him from performing his duties. By the end of 2025, the number of beneficiaries of these services had exceeded 1.69 million.
As a part of the contractual relationship improvement initiative, the “Work Interruption” service through the Musaned Platform facilitates and enables individual employers to legally terminate the contractual relationship in case of the worker’s absence, thereby safeguarding the rights of both parties. The service allows individual employers to carry out two main procedures: contract termination due to work interruption and the labor mobility service, in accordance with regulatory controls that ensure fairness between all parties in the contractual relationship.
The contract and salary documentation service, the implementation of the Wage Protection Program, and the decision mandating the electronic transfer of domestic workers’ wages through approved official platforms have contributed to reducing labor disputes, thereby preserving the rights of both employers and workers.
The Ministry has also raised awareness and improved education of workers prior to their arrival in the Kingdom by providing training materials at overseas training centers and recruitment offices, and by launching training and awareness programs related to workers’ rights and responsibilities. To address the situation of absent domestic workers, the Ministry, in partnership with the relevant security authorities, worked to monitor unregulated intermediaries and apply regulations against violators. The Ministry also launched an initiative to rectify the situation of workers against whom absence reports had been filed or whose residency permits had expired and who were still in the Kingdom illegally, by transferring their services to other employers after completing the regulatory procedures.
The Ministry of Human Resources and Social Development emphasized its continued efforts and ongoing commitment to enhancing and developing its digital platforms, including the Musaned Platform. The platform aims to develop the domestic labor sector in the Kingdom and provide advanced digital services that facilitate procedures and improve the beneficiary experience, in line with the latest technologies and in support of the digital integration.
