On September 25th, 2015, world leaders adopted a set of goals to end all forms of poverty, fight inequalities, protect the planet and ensure prosperity for all as part of the 2030 Agenda for Sustainable Development.
Governments, businesses, and civil society together with the United Nations have started to mobilize efforts to achieve the Sustainable Development Agenda by 2030, the Agenda calls for action by all countries to improve the lives of people everywhere.
Based on the success of the United Nations’ Millennium Development Goals (MDGs), on 1 January 2016, the 17 Sustainable Development Goals (SDGs) also known as Global Goals of the 2030 Agenda for Sustainable Development officially came into force.


















The Ministry of Human Resources and Social Development strives to apply sustainable development in its comprehensive sense to all the work, services, transactions and actions carried out by it, both internal and external, that belong to its beneficiaries; According to thoughtful plans that take into account the human, social and economic dimensions of everything they offer.
The digital transformation initiative aims to facilitate and ease the procedures of the Ministry of Human Resources and Social Development by electronically transferring the work provided to beneficiaries without having to visit its headquarters or offices located in the kingdom's cities.
This initiative will eliminate paperwork entirely; This has a positive impact on the environment by reducing the use of paper as well as vehicles to reduce pollution, thus contributing to the achievement of the Sustainable Development Goals.
This initiative develops regulatory frameworks and facilities to attract private and non-profit capital with a view to maximizing philanthropic capital; This contributes to higher non-oil GDP and higher added value, and the initiative supports social investment by charities and social organizations, enabling them to find adequate and recoverable funding; to meet their capital needs and to increase the positive impact on society, taking into account their needs and priorities.
Creating a motivating work environment
The initiative seeks to create a motivated work environment with distinct standards. It aims to improve the work of the ministry and raise the productivity of its employees. It also aims to develop this environment and its follow-up mechanisms using scientific and behavioral standards, which concern the culture of ministry employees and conform with international best practices in raising the level of competence and professional engagement for them.
This initiative will transform the management of employees in the Ministry into a modern management of human resources by training its employees with professional degrees in this field and supporting them in developing processes and structures; and enable them to contribute to the achievement of the Sustainable Development Goals.
The initiative aims to establish civil associations and organization specialized in many new fields, including:
The Ministry of Human Resources and Social Development strives to apply sustainable development in its comprehensive sense to all the work, services, transactions and actions carried out by it, both internal and external, that belong to its beneficiaries; According to thoughtful plans that take into account the human, social and economic dimensions of everything they offer.
Sustainable development depends on the realization of two fundamental things: the right to development and the right to protect the environment, both fundamental human rights, the most important of which are:
Man: As primarily responsible and bearer of trust from Allah “the Creator”.
Nature: With its resources, Allah has put them to use; To serve the human being and the need for its continued use.
Technology: using scientific knowledge to invest in, solve problems in, and address threats to the environment.
Working on the social works development and transfer from a servicing Ministry to a Ministry that considers the development as its main objective or goal where the Ministry ‘s future plans and strategies on the well-studied complete transformation in its works forms and the process of managing the Ministry’s units and centers so as to be a reference in the social development. And because the Ministry has shouldered its responsibilities of all the societies’ individuals therefore it relies in its plans on the complete cooperation with the society’s individuals and all the beneficiaries to make them participate with the government related agencies in evaluating its works and increasing the quality ratio of its outputs, products and initiatives that the Ministry launches or plans for in order to transfer to the social development instead of the social service only.
The environment preservation and conservation through depending on the technology in implementing the internal transactions and providing the services in an electronic way which means an electronic services but not paper services are to be provided to the beneficiaries wherever they are without the need to turn up or attend at the Ministry or any of its bureaus and that will be reflected positively on the environment through reducing the use of the vehicles and consequently reducing the rates of pollution.
The development of the Ministry’s works, and providing its services, in an easily accessible electronic way which boosts the economic development, save the time and efforts for the beneficiaries of the Ministry services in order to reflect that positively in all the Ministry’s plans and strategies to ensure achieving those plans and strategies in the required manner. Moreover, the Ministry upon launching any electronic service, it considers that the service should be featured by the flexibility in order to be developed in the future in case of the emergence e of any new requirements in addition to the possibility of linking with any other government agencies if required in order to utilize this service and its integration to achieve its objectives.
E-services contributions to sustainable development goals:
Develop government services through the application of global best practices. Focus on spreading a culture of distinguished service. Launch a program to re-engineer and streamline procedures in ministries. Create a unified services window. Operationalize the e-government program with a comprehensive service delivery transformation approach. Develop strong central infrastructure to support the e-transformation of ministerial systems and services. Building a common database for public sector employees.
Actions of the Ministry of Human Resources and Social Development to foster sustainable development:
Balancing needs with available resources. Activating the role of society and its involvement in opinions. Detailed and comprehensive action plans. Provide alternative solutions and precautionary measures. Set applicable goals. Increase public awareness of the Ministry's work, so that the participation of its beneficiaries and society is positive. Enable digital communication. Promote the use of technology through online services that facilitate quality control and auditing and community voice monitoring.
The Ministry of Human Resources and Social Development is one of the most important service agencies in the Kingdom:
The Ministry has set easy access to its services anywhere and at any time as a strategic goal, bringing considerable economic value to the private sector and individuals, and saving the time and effort of its employees to complete transactions as quickly as needed.
All transactions in the kingdom will be electronic, and no office visits will be required when visas are issued or otherwise, this made it one of the most important service sectors in Saudi Arabia.
The biggest proof of the Ministry's long electronic transformation is "Nitaqat" and "Hafiz"; All registration and follow-up procedures are done automatically. The Ministry also has electronic employment programs that require registration, which provide knowledge of the qualifications and skills required for each job or job applicant, and it also allows applications for candidacy to companies that offer its available jobs
The Ministry has developed a number of electronic services, including:
In order to provide high-quality services to its employees without papers, the Ministry announced internal communication through a package of electronic services, including the employee's virtual office "Toward a Ministry without Papers", in addition to the electronic messaging system (the new administrative communications system), as well as the human resources system, electronic services for employees, and comprehensive communication.
There is also an electronic link between the Ministry of Human Resources and Social Development and some relevant government agencies, including: the Ministry of the Interior (National Information Center), the Ministry of Trade and Investment, the Ministry of Municipal and Rural Affairs (municipalities and secretariats), the Ministry of Education, Public Pension Agency, General Organization for Social Insurance, Technical and Vocational Training Corporation, and Saudi Human Resources Development Fund (HADAF).
The Ministry launched the "Ajeer service" to improve the performance of workers in the kingdom, reduce visa trading, reduce the number of unskilled workers, and improve the quality of legal workers.
In the area of shared services, the Ministry has launched the Government Resource Planning Systems (GRP) and the Correspondence System; Believing in the importance of pushing for a "paper-free government", which contributes directly to a positive impact on sustainable development.
Through the Ministry's portal, the Documentation Service enables human resources departments in government agencies to electronically register applications for the authentication of signatures of government employees, update employee data in the Ministry's systems, and provide training and research services; The ministry is working to provide a unified mechanism for all government agencies to submit training and scholarship applications for their employees, while "Achieving Service" is concerned with developing electronic retirement application procedures in cooperation with Public Pension Agency.
Dimensions of the Ministry of Human Resources and Social Development's services linkage to sustainable development:
Economic dimension:
Environmental dimension:
To reduce the use of paper, to conserve natural resources, and the resources it contains, which Allah has dedicated to the service of man, and the need for its continued use.
Social dimension: