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صورة الشاشة الرئيسية

Human Resource and Social Development launches its electronic application

The Ministry of Human Resources and Social Development seeks to achieve the objectives of the National Transformation Program based on the vision of the Kingdom of Saudi Arabia 2030...

Ministry Services

Employee Transfer Service

Employee transfer is a service provided by Qiwa for establishments’ owners, in which they can request to transfer an expatriate’s employee services from another employer.
private partiesBusinessmenBusiness
Latest edit date: 24 January 2023 - 02 Rajab 1444

Children's Hospitality Centers

This service allows the male or female citizen to obtain a license for a private children's home center of various types ( ) electronically without the need to visit the Ministry or its branches.The m...
Nonprofit entitiesIndividuals
Latest edit date: 27 September 2023 - 12 Rabi' al-awwal 1445

Establishing a Cooperative Association

This service allows both citizens and legal entities to establish a cooperative association without the need to follow up with the ministry or its other branches.The features of this service:submittin...
Nonprofit entities
Latest edit date: 12 September 2023 - 27 Safar 1445

Sustainability and empowerment programm

The Sustainability and Empowerment Program aims to activate the contribution of the endowment sector to the development and development of the non-profit sector, and to enhance its contributions to ec...
Nonprofit entities
Latest edit date: 08 January 2023 - 15 Jumada al-thani 1444

Qiyadyat Platform

Women Leaders (Qiyadyat Platform) is an interactive national platform, and it is one of the initiatives of the Ministry of Human Resources and Social Development. The platform contains a database of n...
Latest edit date: 07 January 2023 - 14 Jumada al-thani 1444

donation service (Donate)

The national platform for donations “Donate” was launched in implementation of Ministerial Resolution No. (37052) issued on 30/2/1442 AH to build a national model that reflects the highest meanings of...
Nonprofit entitiesIndividuals
Latest edit date: 07 January 2023 - 14 Jumada al-thani 1444

Digital Platforms

شعار وزارة الموارد البشرية والتنمية الاجتماعية

Client page (Complaints and Reports)

It is possible through the portal (Client page): to submit a complaint or request to communicate with His Excellency the Minister. It is a portal whose direct goal is to integrate the work of the ministry and society.

It works to increase the effectiveness of electronic communication and raise the percentage of public participation in the partnership on the directions of the Ministry of Human Resources and Social Development. This portal also achieves communication with customers about the Ministry's various works and services.


National platform for volunteer work

A Saudi incubator for volunteer work that provides a safe environment that serves and organizes the relationship between the agencies providing volunteer opportunities and volunteers in the Kingdom.


The National Donation Platform “Donate”

The easiest solution to connect the donor to the needy in all regions and cities of the Kingdom through a transparent donation process under the supervision and governance of the Ministry of Human Resources and Social Development.

شعار وزارة الموارد البشرية والتنمية الاجتماعية

E-Services Portal for Non-profit Entities

E-Services Portal for Developmental Entities

Regulations and Procedures

Work organizing regulations aim to regulate the internal environment in establishments by adopting regulations

Executive Rules of the Regulation of Family Guiding Centers

General Provisions Except for centers owned by Legal Bodies, the owner of the Center shall be responsible for the general supervision of the Center itself and shall be under its direct responsibility...
Nonprofit entities

Social Development Centers’ Regulation and Executive Rules

Social Development Centers’ Regulation and Executive Rules The social development centers aim to develop the local communities in an inclusive integrative manner in accordance with the mo...
Nonprofit entities

Family Fund Rules

The Family Fund is a National Institution and the provisions of these rules shall apply to it. Subject to the provisions of the Regulations, the Regulations shall set out the objectives of the Fund a...
Nonprofit entities

Child Protection System

This system aims to the following: Confirmation on the principles adopted by the Islamic law, the international regulations and agreements on that K.S.A has  signed, and which maintain child rights a...
IndividualsNonprofit entities

Protection against Harming

The System aims to the following: Ensure protection against harming of all kinds. Provide assistance and treatment, and work to provide accommodation, social , psychological and health care assistan...
Nonprofit entitiesIndividuals

Organizing the National Center for Studies & Social Research

This center aims to conducting the social researches and studies on the issues, phenomenon and problems in K.S.A in addition to suggesting the relevant recommendations and solutions. The center’s duti...
Nonprofit entities

Co-Operative Societies System

Any cooperative society  is considered legal if it is formed by  a group of individuals in accordance with this system  in order to improve social and economic conditions of its members whether in the...

People with Disabilities’ Care System

The state ensures  the disabled person’s right in the prevention, care and rehabilitation services . It also encourages  the establishments  and the individuals to contribute in the  charitable deeds ...
Nonprofit entitiesIndividuals

برامج الوزارة

الأسئلة الشائعة

The most frequently asked questions about topics that interest you

Yes, the portal and its affiliated systems provide feedback directed towards the required action in the user interface in the event of any error, and this has been clarified through the general guide for platforms

Yes, the portal and its affiliated systems enable the beneficiary to modify his data, and this has been clarified through the general guide to the platforms

Access to services

Human resources and social development services at your fingertips

User-centered experience

Show the services related to the beneficiary

Follow up on your requests

View your order details and get notifications of the latest updates

Contact the ministry

Express your thoughts

Contact us so that we can help you with domestic violence reports and the call center

Check your data in one place

Digital identity verification in integration with the national unified sign-on

View your personal data and employment history

Get access to your digital cards, which are available for the first time for people with special needs, to benefit from traffic facilities, travel discounts and priority at health centers


Meeting the needs of all beneficiaries in line with different age groups and people with special needs


  1. Receiving reports in complete confidentiality from citizens and residents from all regions of the Kingdom about cases of abuse, whether from people or from external parties.
  2. The center refers the reports to the family protection units located in various regions of the Kingdom, after classifying and determining the degree of severity.
  3. If the case of abuse requires urgent intervention, the communications center will coordinate immediately with the security authorities providing family counseling.
  4. Inquiries and follow-up of previous communications.

The report of abuse and domestic violence goes through several stages since it was received by the Reporting and Domestic Violence Center (1919) until the closure of the case.

1- The communication receives trained psychologists and social workers.

2- Communication channels are opened with the protection and rescue agencies linked to the communications center, as required by the case (police - protection units from abuse).

3- If necessary, the case is referred to the security authorities to investigate the case through the communications center or through the protection units.

4- Through the protection units, shelter, social, psychological and health services are provided.

5- Through the Communications Center, family, psychological and social counseling is provided and the case is followed up until it stabilizes.

6- In the case of dangerous communications, the communication is referred to the competent authorities (Police - Public Prosecution - Ambulance if necessary).

7- The communication is followed up with the competent authorities, and legal support is provided if necessary.

Yes, the portal and its affiliated systems enable the user to modify their private data via the Internet, and this has been clarified through the general guide to the platforms

user interface

Modern design of user interfaces, which is consistent with the identity and logo of the Ministry, which provides an easy, clear and direct user journey

Help Center

A multi-technology help center, whether through instant communication or raising and following up requests

customization of services

Customize the interface and services in accordance with user behavior, to ensure a rich and effective experience

Through the service provision channel by pressing the Start Service button

Of course, there is a child protection system in the Kingdom of Saudi Arabia, as it was issued by Royal Decree No. (M/14) on 2/3/1436 corresponding to 11/25/2014 AD and was published on 12/26/2014 AD corresponding to 3/4/1436 AH Where the system includes the following: Chapter One: Definitions, objectives, cases of abuse and neglect. (phrases and expressions mentioned in the system, the objectives of the system, cases that are considered abuse or neglect if the child is exposed to one of them, cases in which the child is considered at risk of delinquency if the child is exposed to one of them) Chapter Two: The right of the child to protection. Chapter Three: Prohibitions related to child protection. Chapter Four: The child's right to care and responsibility towards him. Chapter Five: Reporting and examining violations of the law, its regulations, and the time it takes effect. Press here

The charitable sector plays an important and influential role in trying to reduce cases of domestic violence, including:

1- Raising awareness of ways to prevent domestic violence.

2- Preparing training programs for male and female social protection employees.

3- Holding workshops to train specialists in the relevant authorities.

4- Conducting training courses and workshops for groups who are about to get married.

5- Converting some NGO headquarters into protection units in areas where there are no protection units.