Services statistics
Most Rated Services
Below you will find the most notable services that have been promoted as a result of your review
Top rated services
1
Issuance of documents for freelance work
96.00%
2
Opportunity joining service
8.00%
3
Jobs’ Need Recording
8.00%
4
Inquiry Service about Insurance Beneficiaries' Data(Entities)
6.00%
5
Registration in the Qurra Program - Supporting children's hospitality for working women
5.00%
Lowest rated services
1
Training and Scholarships Portal
1.00%
2
Pay Violations of work law
1.50%
3
Issue Saudization Certificate
1.67%
4
Jobs Data and Variables Verification
2.00%
5
Inquiries of the owners of the centers for the beneficiaries attached to the day care center
2.17%
| Service name | Total transactions | Digital ratio | Completion rate | Satisfaction of users |
|---|---|---|---|---|
| Issuance of documents for freelance work | 32 | 54 | 8 | 96.00 |
| Opportunity joining service | 6 | 3 | 5 | 8.00 |
| Jobs’ Need Recording | 6 | 3 | 9 | 8.00 |
| Inquiry Service about Insurance Beneficiaries' Data(Entities) | 8 | 5 | 4 | 6.00 |
| Registration in the Qurra Program - Supporting children's hospitality for working women | 24 | 3 | 1 | 5.00 |
| Apply for telework jobs (telework platform) | 65 | 25 | 4 | 5.00 |
| Electronic documentation | 35 | 47 | 67 | 5.00 |
| Settlement of the first violation in exchange for commitment | 59 | 36 | 4 | 5.00 |
| Request for a contract with an office - a recruitment company | 35 | 1 | 48 | 5.00 |
Total transactions
Digital Acquisition
Completion rate
Users' Satisfaction with the Year for E-Government Services
Service performance statistics
This page provides an abstract of the platform users' statistics. Statistics are provided by the responsible parties, the platform content management system, and Google Analytics.
| Service Channel | Services Count | Avarage |
|---|---|---|
| Total number of ministerial services | 855 | 100% |
| The number of electronic ministerial services | 170 | 19.88% |
| The maturity of e-services | Services Count | Avarage |
|---|---|---|
| Integrative services | 63 | 7.37% |
| Procedural services | 96 | 11.23% |
| Interactive services | 10 | 1.17% |
| Information Services | 1 | 0.12% |
| Total | 855 | 100% |
Services Performance Statistics 2022
| Transactions / Digitization rate / Service Completion Rate- 2022 | ||||||
|---|---|---|---|---|---|---|
| E-services | Beneficiary satisfaction | Number of beneficiaries of the E-service | Total number of transactions (service requests) | Number of transactions through the E-service | Digitization rate | Service Completion Rate |
My Employment Data |
3.1/5 |
283400 |
81111 |
81111 |
100% |
98% |
Job Transactions Documentation (TAWTHEEQ) |
2.9/5 |
31513 |
84293 |
84293 |
100% |
87% |
Job occupancy service by promotions |
3.4/5 |
66430 |
600 |
600 |
100% |
67% |
Service Statement (BAYAN) |
3/5 |
31513 |
31954 |
31954 |
100% |
93% |
Grievance service |
3.5/5 |
31543 |
26666 |
26666 |
100% |
73% |
Attracting competencies |
3/5 |
928 |
886 |
886 |
100% |
74% |
Rules & Regulations Inquiries |
2.6/5 |
8625 |
6161 |
6161 |
100% |
98% |
Marriage-subsidy for Orphans |
2.9/5 |
121 |
3304 |
3036 |
92% |
100% |
Financial subsidy service for people with disability |
2.8/5 |
58484 |
36808 |
36808 |
100% |
100% |
End-of-adoption reward for foster families |
2.5/5 |
47 |
185 |
103 |
56% |
72% |
Visa exemption service for people with disabilities |
2.9/5 |
57303 |
72404 |
48491 |
67% |
100% |
Medical Equipment Subsidy Service |
3/5 |
128770 |
91146 |
68878 |
76% |
100% |
Issue disability certificate |
2.7/5 |
148445 |
118590 |
103378 |
87% |
100% |
Digital certificates service for traffic facilities for people with disabilities |
2.8/5 |
28271 |
124010 |
102379 |
83% |
100% |
Digital certificate service to reduce passenger wages for persons with disabilities and their escort |
3.1/5 |
43992 |
105049 |
79807 |
76% |
100% |
Digital certification service for autism disorder |
2.5/5 |
2812 |
17031 |
15901 |
93% |
100% |
HRSD Mobile App Services Performance Statistics 2022
| Transactions / Digitization rate / Service Completion Rate- 2022 | ||||||
|---|---|---|---|---|---|---|
| E-services | Beneficiary satisfaction | Number of beneficiaries of the E-service | Total number of transactions (service requests) | Number of transactions through the E-service | Digitization rate | Service Completion Rate |
Reporting Violations of Labor Regulations |
5/5 |
24,017 |
37,300 |
37,300 |
100% |
100% |
Reporting domestic violence |
5/5 |
10,324 |
15,758 |
15,758 |
100% |
100% |
Digital Cards - Privilege Digital Card for Seniors |
4.5/5 |
18,791 |
72,871 |
72,871 |
100% |
100% |
E-appointment Service |
3/5 |
3,816 |
5,834 |
5,834 |
100% |
100% |
Client page (Complaints and Reports) |
4.25/5 |
102,136 |
192,291 |
192,291 |
100% |
100% |