Response time: 3 business days


 

To serve you better, you can submit a complaint through the  Beneficiary Page. 

To serve you better, you can submit a suggestion through the “Contact the Minister” service via the link   Contact the Minister

To serve you better, you can submit a report through the  Ministry’s application.

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Call us

From Sunday to Thursday from 8am to 2:20pm

Call Center: 19911

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Visit us

Main branch

Riyadh - Al-Mughrazat District

Al Imam Saud ibn Abdul Aziz Branch Rd Exit 9

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International communication

Talk to our international communications team.

InternationalMedia@hrsd.gov.sa

Beneficiary Interaction Center (Amer)

The Beneficiary Interaction Center (Amer) actively participates in supporting government agencies through the unified national platform SA.GOV and multiple digital communication channels. The role of the center revolves around responding to public inquiries and providing technical support for digital services provided by government agencies to citizens.

The Amer provides support and answers to questions in Arabic, English and sign language through qualified cadres through the following channels: